
Handmade by Lunaflux
Lunaflux was born at the intersection of history and imagination. Taking inspiration from the tactile craftsmanship and alchemic processes of days gone by, Alice O'Neill, founder of Lunaflux, designs and handcrafts her contemporary jewellery collections from her studio set against the Norfolk skyline.
After completing her Jewellery Design degree in 2010, Alice was accepted onto a post-graduate incubation scheme—Design Space, set in Birmingham’s thriving Jewellery Quarter. It was from here that she began to set up her jewellery business.
Alice looks to counteract prescribed mainstreams and fast-living by inviting the wearer to relish in the natural wear of each piece, which can be worn until it manifests a story with every dink and scratch.
Each Lunaflux jewellery design is handmade in Norwich, England, UK.
Order processing
Handmade by Alice O'Neill, founder of Lunaflux, in her Norwich workshop and dispatched from her to you.
For made to order items, please allow time for your order to be created before dispatch. Each product listing specifies the required amount of time for the item to be created before dispatch.
If you require something by a particular date, please get in touch before ordering to see what might be possible. Orders containing multiple items will be shipped together within the longest specified timescale stated on the relevant listing.
Once your order has been dispatched, you will receive e-mail notification and tracking information. If you cannot find your confirmation e-mails, please check your spam folder.
Shipping
Lunaflux offers global shipping via Royal Mail.
UK
Orders up to £100 | Standard signed for: £4.50
Orders up to £100 | Tracked and signed for: £8.50
Orders over £100 | Tracked and signed for: £4.50 (free for orders over £200)
International
All international orders | Tracked and / or signed for (destination dependent): £15.50
Royal Mail aims to deliver to Europe within 2-10 working days and worldwide within 5-14 working days.
Please be advised that buyers are responsible for any customs and import taxes that may apply. Lunaflux and Pearls & Pomegranates cannot be held responsible for any delays due to customs.
Returns
If, for any reason, you are unhappy with your purchase from Lunaflux's ready-to-wear collection, you can request a return or exchange within 14 days of receipt. The item must be in its original condition and be returned in the packaging provided. Items that show signs of wear or damage will not be accepted.
You will be responsible for returning the item to Lunaflux. We recommend sending the item with a tracked service as we cannot be held responsible for any lost items or delays. You can request a return by emailing hello@pearlsandpomegranates.com.