Handmade by Ray Makes Things
Meet Rayane, the founder of Ray Makes Things. Ray moved to London from Lebanon to complete her PhD in Psychology when she had a cancer scare. She returned to her hometown for a biopsy, where she took up jewellery-making to occupy her mind while she awaited her results (which were negative!). It was during this difficult time that she discovered a surprising passion: making and selling jewellery.
"It's brought happiness and meaning to my life in a way I still find hard to describe," says Ray.
Taking inspiration from her mother, an artist and jeweller who ran her own social enterprise in Lebanon, Ray turned her talents to freshwater pearls and all of her exquisite, handcrafted collection items feature freshwater pearls. For Pearls & Pomegranates, Ray has designed an exciting exclusive collection using solid 14ct yellow gold and the highest quality freshwater pearls.
Ray promises that all areas of production within her control are always as sustainable as possible. She does this by ensuring her plastic-free packaging is 100% recyclable, sourcing pearls directly from artisan pearl farmers infrequently and in bulk to keep her carbon footprint low, and auctioning on vintage pearls where possible.
Beyond the jewels themselves, Ray uses her platform to fight against social injustice and is dedicated to fundraising for charities whose visions fit her brand's morals. Indeed, in the two years since Ray Makes Things was founded, Ray has inspired her community to raise over £5,000 for six charities.
Each Ray Makes Things jewellery design is handmade in London, England, UK.
Order processing
Made to order by Ray Chami, founder of Ray Makes Things, in her London home studio and dispatched from her to you.
As each item is made to order, please allow time for your order to be created before dispatch. Each product listing specifies the required amount of time for the item to be created before dispatch.
If you require something by a particular date, please get in touch before ordering to see what might be possible. Orders containing multiple items will be shipped together within the longest specified timescale stated on the relevant listing.
Once your order has been dispatched, you will receive e-mail notification and tracking information. If you cannot find your confirmation e-mails, please check your spam folder.
Shipping
Ray Makes Things offers global shipping via Royal Mail.
UK
Standard | Signed for: £4.50 (free for orders over £150)
Special delivery | Tracked and signed for: £8.50 to £10.50 (order value dependent)
International
EU | Tracked and / or signed for (destination dependent): £13.50
Rest of the world | Tracked and / or signed for (destination dependent): £15.50
Royal Mail aims to deliver to Europe within 2-10 working days and worldwide within 5-14 working days.
Please be advised that buyers are responsible for any customs and import taxes that may apply. Ray Makes Things and Pearls & Pomegranates cannot be held responsible for any delays due to customs.
Returns
If, for any reason, you are unhappy with your purchase from Ray Makes Things's ready-to-wear collection, you can request a return within 14 days of receipt. The item must be in its original condition and be returned in the pouch provided. Items that show signs of wear or damage will not be refunded.
You will be responsible for returning the item to Ray Makes Things. We recommend sending the item with a tracked service as we cannot be held responsible for any lost items or delays. You can request a return by emailing hello@pearlsandpomegranates.com.
For bespoke orders, Ray Makes Things is unable to offer returns or exchanges. However, if you experience any problems with your order please do not hesitate to get in touch.