Handmade by Maalo
Maalo was born in 2019 from the desire to create timeless, wearable jewellery for every occasion. Mexican designer Montserrat Alonso balances a contemporary aesthetic with inspirations from the natural world, women, and Mexican culture.
After five years of working in the fashion industry with high street brands, Mon decided to pursue her dream of making jewellery. From the beginning, she knew she wanted to approach her collections with a conscious mentality. The outcome was Maalo, a truly sustainable brand whose pieces are handmade either by Mon herself in London or a small team of skilled artisans in Mon's hometown in Mexico.
"Jewellery is part of a person's identity," says Mon, "and the longer you wear a jewellery piece, the more history it builds."
All of Maalo's pieces are made from ethically sourced, recycled sterling silver and gold, or fairtrade gold and gemstones—fairtrade being a vital pillar for Maalo. The brand works only with local suppliers who share its values and beliefs, ensuring all materials are ethical and of the highest quality. Maalo produces jewellery in small batches to avoid the unnecessary waste caused by mass production.
“We believe in sourcing ethical materials to produce pieces that last forever and have minimal impact on our planet,” explains Mon. “The planet is part of every decision we make and so we ensure all aspects of our business are sustainable. It's very important to give back to the Earth and to the people who are part of the process.”
Each Maalo jewellery design is handmade in London, England, UK.
Order processing
Handmade by Montserrat Alonso, founder of Maalo, in her London workshop and dispatched from her to you.
As each item is made to order, please allow time for your order to be created before dispatch. Each product listing specifies the required amount of time for the item to be created before dispatch. If you require something by a particular date, please get in touch before ordering to see what might be possible.
Orders containing multiple items will be shipped together within the longest specified timescale stated on the relevant listing.
Once your order has been dispatched, you will receive e-mail notification and tracking information. If you cannot find your confirmation e-mails, please check your spam folder.
Shipping
Maalo offers global shipping via Royal Mail and UPS.
UK
Standard | Signed for: £4.50 (free for orders over £150)
Special delivery | Tracked and signed for: £8.50 to £10.50 (order value dependent)
International
EU | Tracked and / or signed for (destination dependent): £13.50
Rest of the world | Tracked and / or signed for (destination dependent): £15.50
Royal Mail aims to deliver to Europe within 2-10 working days and worldwide within 5-14 working days.
Please be advised that buyers are responsible for any customs and import taxes that may apply. Maalo and Pearls & Pomegranates cannot be held responsible for any delays due to customs.
Returns
If, for any reason, you are unhappy with your purchase from Maalo, you can request a return within 14 days of receipt. The item must be in its original condition and be returned in the packaging provided. Items that show signs of wear or damage will not be accepted.
You will be responsible for returning the item to Maalo. We recommend sending the item with a tracked service as we cannot be held responsible for any lost items or delays. You can request a return by emailing hello@pearlsandpomegranates.com.